One of my favorite ways to start a presentation to a team of employees, whether it’s sales, marketing, customer service, or just about any team seeking new ways to inspire innovative thinking, is with the following exercise: I ask everyone to write down the name of a company or product that they absolutely love, and… Continue Reading

I’ve learned that the lunch invitations I receive are often in direct correlation to the challenges my clients are immediately facing. An urgent, challenging issue for my client, usually means an urgent lunch invitation for me. Six months ago I received one of those “can we meet for lunch in the next few days” requests,… Continue Reading

Far too often, I work with clients who love the idea of building a learning culture, but who aren’t taking any steps to create one. They’ve seen the dismal reports on levels of employee engagement, accepted the prevailing wisdom that learning and development opportunities are key drivers of engagement and retention, and then… they get… Continue Reading

We don’t have a knowledge problem, we have a follow through problem. I just got an email inviting me to a one day marketing conference, and the lineup of speakers in super impressive. In fact three of my favorite authors will be presenting. So I am going? Not a chance. Although I enjoy conferences, national… Continue Reading

On a weekly basis, with a variety of people, I have a version of this conversation: I ask: How are you? They respond: Crazy busy right now! It’s… the end of the quarter, and… almost time for our big launch, and… already less than a month before our national sales meeting, and… hectic with all… Continue Reading

A friend of mine is the general manager of a gym—one of hundreds of locations across the country. Guess what month brings in the most revenue? If you guessed January, you are 100% correct. It happens every year. Two things I know for sure: 1) people love to make New Year’s resolutions; and 2) many… Continue Reading

An old friend and client invited me to lunch this summer, to catch up and ask for my advice. After trading updates about our families, health, and golf scores, he came right out and said: “I’m frustrated with my team, it’s seems like they have hit a wall and can’t come up with any new… Continue Reading

“Do you know who I am? I’m kind of a big deal.” Ron Burgundy from the movie Anchorman This was my thinking for many years as a keynote speaker in the corporate and healthcare space. I admit I liked the attention, traveling across North America doing keynotes to large audiences in the healthcare space. (I… Continue Reading

As a business coach, mastermind leader, and speaker, the core of what I do is lead change. I often hear from my clients and colleagues that they are feeling stuck—not necessarily unhappy, just a bit stale or unmotivated—and they are not sure where to start. My answer is almost always some version of the same… Continue Reading

Nothing destroys your health and happiness quite like being comfortable. I’m talking about being in a career that is slowing eating away at you. Sunday night’s are the worst and you ask “how can I get through another week of this crap?” The career is not the work you dreamt of, it might have brought… Continue Reading